Last Updated ·
1. Scope
KATTTIK delivers digital software licenses electronically. There are no physical products, parcels or returns to ship.
2. What you receive
Your purchase includes the Windows game files, an activation key, installation instructions, activation and TikTok LIVE setup guidance, and support contact details. The selected game and license must match the order agreed before payment.
3. Before paying
Read the description, Windows compatibility, recommended hardware and license terms. Contact WhatsApp or Telegram to confirm the game, USD price, any agreed discount and delivery channel. No website account is required. Purchase availability is shown on the product page.
4. Payment verification
We send an order-specific Creem link and verify successful payment with Creem, including the product and amount, before delivery. A screenshot or return URL alone is insufficient; you do not need to send a screenshot when Creem has confirmed the transaction. Pending, failed, cancelled or additionally checked payments may delay processing. Do not pay again to retry delivery.
5. Delivery time
Processing starts after payment verification. Digital delivery usually takes 15 minutes. In exceptional circumstances, it may take up to 24 hours. If we expect to miss that window, we will contact you about the delay and a suitable solution.
6. Delivery channel
We manually send the files or download instructions and activation key through the WhatsApp or Telegram conversation agreed with you. This is not an automated or instant download service. Keep the file link and key private.
7. Installation and activation
Follow the instructions for the delivered version on a compatible Windows PC. Open the game, enter the key, then enter your TikTok channel ID. The perpetual license is for one Windows PC; device-change or key-reset requests are assessed individually through support.
8. Customer information and support
Provide accurate contact and necessary order information. Missing or incorrect details may delay delivery. Contact the original chat or [email protected] for installation and activation help. Requests are accepted at any time and answered within 2 business days; we cannot guarantee a fix for every third-party problem.
9. Missing, delayed or incorrect delivery
If the agreed window passes, including the exceptional 24-hour limit, or the file or key is missing, damaged, wrong or unusable, contact us with your Creem reference and issue. We check the order and provide assistance, a corrected file or key, the correct product, or an appropriate refund when we cannot fulfill or remedy the order, subject to the Refund Policy and mandatory rights.
10. No physical shipping and contact
There is no postage, courier service, physical tracking number, shipping charge or physical-goods customs process. Applicable digital taxes or checkout charges may still apply. Contact [email protected], WhatsApp or Telegram using the official links below; see the Refund Policy and Terms of Service for related rights.
Contact Support
KATTTIK · kattlive.store
Send a support request at any time. We respond within 2 business days.